BIM MONKEY
-
By firm sizeSolo / 2-person Growing firm (3+) Enterprise & multi-office
By workflowConstruction documents Design development Permit & CA - Security
- Pricing
- Sign in
BIM MONKEY
This Privacy Policy describes how BIM Monkey ("we", "us") collects, uses, and shares information when you use the BIM Monkey service ("Service"). By signing up, you agree to this policy.
Account information. When you sign up, we collect your name, firm name, and email address.
Billing information. Payments are processed by Stripe. We do not store your credit card number, CVV, or bank details — those are held by Stripe under their own Privacy Policy. We store your Stripe customer ID to link your account to your subscription.
Drawing and project data. When you upload drawings or run generations, we store page image renders, AI analysis data, Revit model summaries, and generation history. See Terms of Service §2–4 for a full description of what is stored, how it is used, and your right to delete it.
Usage and technical data. We collect server logs, error reports, and aggregated usage metrics (features used, sheets generated, error rates) to operate and improve the Service. This data is not linked to individual users externally. When you log in, we derive your approximate country and city from your IP address using a local geolocation database. This is used for service analytics only and is not shared externally.
Plugin usage metadata. When you use the BIM Monkey Revit plugin (including the Banana Chat panel), we collect anonymous usage metadata: which Revit tools were called, how long each call took, whether it succeeded, and session frequency. We also collect message length (character and word count) when you send a message to Banana Chat. We do not collect the text content of your messages or any project-specific data through this channel. This metadata is used solely to understand product usage patterns and improve reliability.
Workflow signals. The WorkflowObserver component of the Revit plugin collects architectural workflow events during your sessions: which views you activated, how long you spent in each view, what categories of model elements were modified (e.g. walls, doors, windows), and session start and end times. These events are uploaded to BIM Monkey's servers at session end and used exclusively to synthesize firm-wide working standards for your account. They are not shared with other firms and are not used for advertising.
Autodesk Construction Cloud (ACC) data. If you connect your Autodesk account via the Integrations page, we store your Autodesk OAuth access and refresh tokens, your Autodesk user ID, and the ACC hub and project you link to your account. When your linked project syncs, we retrieve and store a model snapshot containing element counts by category (rooms, doors, windows, walls, levels, floors) and associated properties from the AEC Data Model. This data is used to provide model context to Banana Chat and is stored under your firm account. Disconnecting your Autodesk account from the Integrations page deletes all stored tokens and model snapshots.
Site data queries. When you use the Parcel Data, Permit History, Site Climate, Zoning Data, or EPD search tools in the Revit ribbon, the project address or keyword query you enter is sent to BIM Monkey's servers and forwarded to third-party data providers (Regrid for parcel records; city and county open data portals for permit history; Open-Meteo ERA5 for climate data; Building Transparency for EPD carbon data; Zoneomics for zoning data). These queries are logged for service reliability but are not stored in your drawing library.
Local storage. We store your BIM Monkey API key in your browser's localStorage to keep you logged in. We use browser localStorage rather than HTTP cookies for session state. During installation, the installer saves your Anthropic API key to a local configuration file on your machine (~/.claude/settings.json); BIM Monkey does not transmit or store this key on its servers.
Website analytics and consent (bimmonkey.ai only). When you visit bimmonkey.ai, a consent banner gives you the choice to accept or opt out of analytics tracking. If you click Accept: a stable anonymous visitor ID (bm_vid) is stored in your browser's localStorage to recognize your browser across sessions; Google Analytics 4 may be loaded to collect standard page metrics (pages visited, session duration, device type, and approximate country); and the LinkedIn Insight Tag may be loaded to measure conversions from LinkedIn advertising campaigns. If you click Opt out: no visitor ID is generated, any existing visitor ID is deleted, and no third-party analytics scripts are loaded. Your consent choice is saved in your browser's localStorage under the key bm_cookie_consent. To withdraw consent at any time, clear localStorage for bimmonkey.ai in your browser settings.
Google Drive data. If you choose to import a PDF from Google Drive, we request read-only access to that specific file. We access only the file you select — we do not access your full Drive, contacts, email, or any other Google account data. The selected file is downloaded to your browser and processed identically to a file you upload directly. We do not store your Google account credentials or any Google user data beyond the PDF content of the file you chose to import, which is stored as described under "Drawing and project data" above.
We do not use your data for advertising. We do not sell your data to third parties. We do not use your firm's drawing content to train shared AI models or improve output for any other firm. Your project data is never used to train other users' accounts. See Terms of Service §3.
When you save a correction in Banana Chat, the text of that correction is sent to Claude Haiku (via Anthropic's API) to classify it as a permanent workflow rule or a plugin-version-specific workaround. This classification is stored in your firm account and used to personalize future generation sessions.
We share data with the following processors solely to operate the Service:
drive.readonly scope, limited to the file you select. We do not receive, store, or transmit your Google account credentials. Subject to Google's Privacy Policy.We do not share your personal data or drawing content with any other third parties.
Private AI (Enterprise plan). When Private AI is enabled, AI inference does not use Anthropic's shared API. Instead, Claude models run inside your firm's own cloud tenancy — your AWS account via Amazon Bedrock, or your Google Cloud project via Vertex AI — under credentials your firm supplies and controls. In that configuration, AWS or Google Cloud acts as a processor selected and contracted by your firm, not as a BIM Monkey sub-processor, and drawing content sent for AI processing stays within your firm's cloud tenancy. Inference charges are billed by your cloud provider directly to your firm. Your firm may disable Private AI at any time from Settings, which returns AI processing to Anthropic's API as described above.
BIM Monkey uses the Google Drive API solely to allow you to import a PDF drawing set from your Google Drive into the BIM Monkey upload flow. Our use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.
drive.readonly access limited to the specific file you select in the Google Picker. We do not access any other files, folders, contacts, email, calendar, or Google account data.We retain your account information and drawing library for as long as your account is active. You may archive or delete individual projects at any time from the dashboard. To delete your entire account and all associated data, email [email protected]. See Terms of Service §4 for full details on deletion timelines.
You may request access to, correction of, or deletion of your personal data at any time by emailing [email protected]. We will respond within 30 days.
BIM Monkey is a United States company. Our servers and database are hosted in the United States (AWS us-east-2), and our sub-processors listed in Section 3 — including Anthropic, Stripe, Clerk, and Autodesk — process data in the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the United States, which may not have data protection laws equivalent to those of your home jurisdiction.
Where applicable — for example, for users in the European Economic Area, the United Kingdom, or Switzerland — we rely on our sub-processors' own data processing agreements, which incorporate Standard Contractual Clauses (SCCs) or an equivalent recognized transfer mechanism, to safeguard these international transfers. Contact [email protected] for a copy of the safeguards applicable to a specific sub-processor.
Customer-hosted data residency. Firms with data-locality or data-sovereignty requirements can configure BIM Monkey to store their firm's data — scripts, skills, generations, corrections, project data, and drawing images — in a database and storage bucket the firm provisions and controls, in a region of the firm's choosing (for example, a database in the firm's own cloud account). When customer-hosted data residency is active, that firm's data is stored in the firm's infrastructure rather than on BIM Monkey's US infrastructure. Account, login, billing, and anonymous usage telemetry remain on BIM Monkey's US infrastructure. AI processing uses Anthropic's API by default; on the Enterprise plan, Private AI additionally moves AI inference itself into the firm's own cloud tenancy (see Section 3). Configure both in Settings → Data Residency.
If the GDPR or UK GDPR applies to you, our legal bases for processing your personal data are: performance of a contract (to provide the Service you signed up for); legitimate interests (to secure, maintain, and improve the Service, and to prevent fraud and abuse); consent (for optional website analytics and marketing cookies, which you may withdraw at any time as described in Section 1); and legal obligation (where we must retain or disclose information to comply with applicable law).
In addition to the rights described in Section 6, if you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the right to: access, correct, or erase your personal data; restrict or object to our processing of your personal data; receive your data in a portable format; and withdraw consent at any time where processing is based on consent. You also have the right to lodge a complaint with your local data protection supervisory authority.
BIM Monkey Incorporated has not yet formally designated a representative in the European Union under Article 27 of the GDPR. Until a representative is designated, please direct any EU/UK/Swiss data protection inquiry to [email protected] and we will respond directly.
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended, gives you the right to: know what categories of personal information we have collected about you in the preceding 12 months (see Section 1 for the categories we collect); request deletion of your personal information; correct inaccurate personal information; and opt out of the "sale" or "sharing" of personal information. BIM Monkey does not sell or share your personal information, as described in Section 2. We will not discriminate against you for exercising any of these rights. To exercise any California privacy right, email [email protected].
Your project data is never used to train other users' accounts. Each firm's drawing library, approved examples, and generation history are strictly isolated to that firm. BIM Monkey does not share one firm's data with another firm under any circumstances.
We may update this policy. We will notify you by email at least 14 days before material changes take effect.
Questions? Email us at [email protected].